





OUR GUARANTEE
📦 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.
💰 Money-Back Guarantee: If your items arrive damaged or become defective within 15 days of normal usage, we will gladly issue out a replacement or refund.
✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.
🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.
Free standard shipping on all orders. No minimum purchase.
You will receive a tracking number by email once your order ships. Please allow up to 48 hours for tracking to update.
See our full Shipping Policy.
You have 14 days from delivery to request a return.
See our full Return Policy.
Questions about your order or our products? We're happy to help.
Open
Hooizolder 214
Drachten Friesland 9205CD
Netherlands
Email: support@open.shop
Customer Service:
Monday to Friday, 8:00 AM – 6:00 PM PST (excluding public holidays)
We reply to all messages within 24 hours on business days. Weekend messages are answered on Monday.
For quick answers, visit our FAQ page or use our Contact Form.