Contact
Hello everyone! Do you have a question or just want to say hello?
We’re here to help! Whether you have questions about your order, our products, or anything else, our team is happy to assist you.
Our customer service team is available Monday to Friday from 8:00 AM – 6:00 PM PST (excluding public holidays). We aim to respond to all inquiries within 12–24 hours.
For quick answers, you can also visit:
- Frequently Asked Questions (FAQs)
- Track My Order page to track your order
Contact Information
Open
Hooizolder 214
Drachten Friesland 9205CD
Netherlands
Email: support@open.shop
Customer Service:
Monday to Friday: 8:00 AM - 6:00 PM PST
We will respond to your email within 24 hours (Mon–Fri). Weekend messages will be answered on Monday.